Clanbay Support

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Welcome

Hello and welcome to our helpdesk! On behalf of our whole team THANK YOU so much for shopping with this small family owned and run business. In these difficult times we like other business have various pressures which can slow down our operations so thank you in advance for your understanding and support. :D

Customer Services Dept Update

Current First Response Time: Generally less than 1 Working day

Status: Green - Steady volume of Tickets and Calls 

Dispatch Dept Update

Status: Amber - Shorts Delays due to global driver shortages 

Product Lead times: We are experiencing wide spread volatile delays with deliveries from our suppliers and couriers due to a shortage of lorry drivers in the UK and we kindly ask you please allow us an extra  minimum of 7 days lead time on top of the product lead time to account for any unexpected delays.