Current First Response Time: Generally 2-3 Working Days
Consecutive Response Time: Generally 1-2 Working Days
Status: Red - High volume of Tickets and Calls
Note: We no longer offer phone support.
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Current First Response Time: Generally 2-3 Working Days
Consecutive Response Time: Generally 1-2 Working Days
Status: Red - High volume of Tickets and Calls
Note: We no longer offer phone support.
Status: Amber - Shorts Delays due to global factors
Product Lead times: We are experiencing some delays with EU Brands due to a variety of global factors have resulted in unexpected lead time delays. Whilst we try to maintain accurate delivery estimates these are sometimes subject to unexpected change. We do ask to allow a minimum of 7 days additional lead time onto orders.