Contact Details

To help us assist you more effectively please open a ticket on our helpdesk (this option can also be found on the top right of this page). Please note we have NO phone support until further notice. 

You can also contact us via our Live Chat service during standard working hours (9am til 5pm GST+0 Monday to Friday).


Please Note: We aim to respond to all emails within 2 working days and we thank you for your patience


Quick Help Section

  • If your inquiring the whereabouts of your order please ensure you first reviewed your order confirmation email which contains delays regarding dispatch and delivery date estimates.
  • If your following up on a previous inquiry please ensure a minimum of 48 hours has passed as we may still be reviewing the details of your first inquiry. 
  • Monday & Thursday are our busiest days, it's very likely customer support will be delayed on these days and phone support may suffer, we can you to please bear this in mind when contacting us.